Customer Stories: Metaphor IT

Metaphor IT

Our Customer

Based in London, UK, the managed services company provides virtualisation services, threat detection and prevention and the provision of outsourced and managed support. It has a range of customers, from major enterprises to SMEs.

The Obstacles They Faced

Challenged to give clients a seamless journey to new and better solutions, Metaphor IT needed to find a hosting provider that could help it deliver best-in-class solutions including desktop-as-a-service, without the risk of down time. 

What We Achieved Together

As a business, Metaphor IT now benefits from 100% uptime. Previous hosting companies only guaranteed 97%. It now has the confidence to grow and add more advanced hosted solutions to its portfolio. Metaphor IT signed up around £1million worth of re- occurring revenue that it wouldn’t have done previously – almost 25% of its total revenue. 

Read the Case Study

How We Helped


Managed Hosting, Virtualization



Rackspace actually cares, and goes above and beyond. Metaphor IT is all about delivering a proper solution and quality product for the end- user. Rackspace has that philosophy – it makes the cultural fit between our organizations great, and means we can show flexibility in both directions.

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