Customer Stories: HK Express

HK Express

Our Customer

HK Express is Hong Kong’s first and only low-cost carrier (LCC). Since its founding, HK Express has flown more than 8 million passengers, with passenger traffic up 22 percent during the past year.

The Obstacles They Faced

As a young airline in a competitive market, HK Express had to stay fast and lean. It needed a technology partner that could help provide
seamless booking experience for value-conscious travelers.

What We Achieved Together

With its Rackspace-managed infrastructure running smoothly, HK Express can keep its internal teams small while focusing on its core business: affordable flights that connect families, loved ones and business partners across Asia.

Read the Case Study

How We Helped


Infrastructure, Managed Hosting, Managed Private Cloud, Performance, Scalability, Security, Virtualization


Cloudflare, Dedicated Servers, F5 Networks, VMware

Our ecommerce conversion rates have increased 50% following our move to Rackspace, and the Rackspace name has a high level of trust within the business.

Greg Green
General Manager of Ecommerce
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