Jim Hawkins

Jim Hawkins is the senior vice president of global data center operations at Rackspace, where he oversees the company’s worldwide network of data centers, deployment teams, and other critical infrastructure and operations.

Jim joined Rackspace in 2008, initially serving as director of operational excellence. Since then, he has held several positions, including director of U.S. data centers and senior director of global data center operations. 

Jim has brought a number of strengths to these roles, including a specialized knowledge of Lean Six Sigma methodology and operational discipline. While serving in each of his roles at Rackspace, he incorporated his knowledge of these principles into the design and daily operation of Rackspace’s critical infrastructure and teams transforming their performance to be industry-leading.

Prior to joining Rackspace, Jim was a plant manager and North American fiberglass fabrics manager at Owens Corning, where he turned a struggling $40 million division into a very profitable business by leveraging his knowledge of Lean Six Sigma methodology. He earned his BS in marketing at Westminster College, graduating Summa Cum Laude, and received his MBA, with high honors, at Purdue University.