About Rackspace and Our History

Get to Know Rackspace

We help our customers realize the power of digital transformation without the complexity and expense of managing it on their own. With our comprehensive portfolio of managed services — across applications, data, security and infrastructure on the world’s leading cloud platforms — we provide the expertise you need in today’s multi-cloud world.

We wrap all our services in Fanatical Experience: the proactive, results-obsessed approach to serving customers that has been our cornerstone for two decades.

Expert Guidance Based on 20+ Years of Experience

Leadership

We go beyond simple migration assistance and infrastructure management, with multi-cloud managed services, professional services and managed application services that enable true digital transformation.

rackers white boarding

Expertise

Our experts can help you select a best-fit solution, on the cloud or platform of your choice — and then architect, migrate, secure and optimize your workloads for you.

  • 1000+ AWS technical certifications
  • 1500+ Microsoft certifications, including MCITPs, MCSAs, MCSEs and MCTSs
  • 150+ VMware certifications, including 83+ VCPs, VCAPs and vExperts
  • 800+ Cisco certifications, including 400+ CCNAs, 85+ CCNPs and 15+ CCIEs
  • 350+ Salesforce Certifications
  • 160+ RedHat certifications, including RHCEs, RHCSAs and RHCAs
  • 80+ F5 certifications, including CA and CTS
Racker Behind Computer

Partnerships

Since 1998, we’ve been developing strong relationships with the industry’s leading providers — so we can help you make the most of these technologies.

  • Five-Time Microsoft Hosting Partner of the Year
  • Microsoft-Certified Gold Partner in Messaging, Cloud Productivity, Collaboration & Content, Small and Midmarket Cloud Solutions
  • Microsoft-Certified Gold Partner in DevOps, Application Development and Application Integration
  • 2018 Azure Expert MSP
  • MySQL Certified Hosting Partner
  • VMware Premiere Service Provider
  • VMware’s 2017 Global and Americas Integrate Public Clouds Partner of the Year
  • Red Hat®Premier Hosting Partner
  • Nine-Time Winner Oracle Partner of the Year
  • Oracle Gold Partner
  • Salesforce Platinum Consulting Partner
Rackers working

Certifications

We have achieved compliance across a full range of standards, and we can help you do the same — often at a lower TCO than internally developed solutions.

Rackers in the Library

Our History

Back when Rackspace launched in 1998, hundreds of IT hosting companies were providing access to single-tenant servers over the Internet. What those hosting companies didn’t provide, however, was customer service. Most wouldn’t even answer the phone.

Except for us. We were a tiny player looking for a way to differentiate ourselves — to serve business customers better than the big telecom companies and other competitors did. So we hired smart people who were deeply committed to serving customers. We began providing end-to-end customer service and branded it Fanatical Support®. We developed specialized expertise in technologies such as Linux and Windows and network security. We created the managed hosting industry. And as more and more customers recommended us, we quickly dominated that industry.

Fast forward to 2006, when Amazon launched the first big multi-tenant public cloud. Developers could suddenly rent access to immense computing resources. But, to use it, a business had to hire experts in cloud infrastructure and the many complex tools, applications and databases that run on top of it.

So we stepped in to help create a new market category: managed cloud. This meant our customers could get the world’s leading expertise and support, on their choice of the world’s leading technologies.

Today, Rackspace is a leading provider of expertise and managed services across all the major public and private cloud technologies.

What began as the idea of three Trinity University classmates has now become a global company with business customers in over 150 countries. While our headquarters remain in San Antonio, we employ more than 6,000 Rackers on four continents, most of them expert engineers who spend their days innovating and supporting the foundation of our business — you.

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