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Rackspace Applications Services

Managed Services for Your Enterprise Applications

Applications are the heart of your business. They drive mission-critical functions and keep your organization running — so they need to be kept up-to-date and available. To avoid costly downtime, it’s essential that these applications function flawlessly around-the-clock.

To help drive business efficiencies within your organization, we can help you optimize, tune and update your analytics, CRM, ERP, HRMS, financial, supply chain and order management applications. Popular solutions we support include:

  • SAP®
  • Oracle® PeopleSoft
  • Oracle® E-Business Suite
  • Oracle® Fusion Middleware
  • Oracle® Business Intelligence Enterprise Edition

Rackspace Can Help

Focus

As an extension of your IT team, we can take care of everything from routine application monitoring and management tasks to managing your infrastructure, in order to help ensure your applications are available and performing optimally.

Control Costs

We can handle day-to-day management tasks so that you can concentrate on using the latest technology to increase your agility and control your costs.

Optimize Applications

Leave your applications in the hands of our experts. We’ll optimize your applications to help improve their performance and your users’ experience.

Increase Productivity

Increase productivity by allowing your key IT staff to focus on the strategic initiatives that drive your business while we handle your day-to-day deliverables.

"Please extend my appreciation to your team for a job well done. I know this was a challenging upgrade, given the lack of a test environment and documentation. They hit it out of the park on the first attempt."

Jeffrey Richter

Senior Oracle Database Administrator – Charter Steel

How We Can Help

Item 1

Planning is key to a successful outcome. We’ll review your business requirements, help you determine required resources and propose a best-fit architecture suited to your environment.

It’s essential to maintain business continuity during a migration. We’ll apply our best practices throughout the process to help minimize downtime — so your day-to-day business can continue without interruption.

Implementing a new application can be a complex and painful process — but it doesn’t have to be. Our experienced implementation team can help alleviate the pain, so you can focus on the application’s benefits to your business.

It’s critical to have a reliable support team available to address real-time alerts generated by your application and help prevent outages before they occur. Proper testing, documentation and issue resolution also contribute to a successful outcome. We can help you perform these important tasks.

Applications benefit from regular performance reviews, which often result in requests to tune the application to increase the speed and consistency of batch processing jobs. Sometimes a patch or newer version of the application needs to be installed. We have the expertise to apply recommended and critical patches to address issues that could otherwise interrupt your core business.

While out-of-the-box security options may be sufficient for some businesses, most require more advanced security features to protect their business operations and data. Our dedicated hosting environments are PCI-DSS, CISP and HITRUST CSF certified to help you meet compliance and data protection requirements for sensitive information.

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