Customer Stories:
Metaphor IT

Metaphor IT


Based in London, UK, the managed services company provides virtualisation services, threat detection and prevention and the provision of outsourced and managed support. It has a range of customers, from major enterprises to SMEs. 


Challenged to give clients a seamless journey to new and better solutions, Metaphor IT needed to find a hosting provider that could help it deliver best-in-class solutions including desktop-as-a-service, without the risk of down time. 


As a business, Metaphor IT now benefits from 100% uptime. Previous hosting companies only guaranteed 97%. It now has the confidence to grow and add more advanced hosted solutions to its portfolio. Metaphor IT signed up around £1million worth of re- occurring revenue that it wouldn’t have done previously – almost 25% of its total revenue. 

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About the Customer

Managed services provider Metaphor IT partners with Rackspace to provide bespoke IT solutions and a better service to its customers.

"Rackspace actually cares, and goes above and beyond. Metaphor IT is all about delivering a proper solution and quality product for the end- user. Rackspace has that philosophy – it makes the cultural fit between our organisations great, and means we can show flexibility in both directions."



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