Man reviewing brainstorm session

A Fanatical Experience Starts With Fanatical Leaders

Darren Norfolk, Managing Director, EMEA

Darren Norfolk

Managing Director, EMEA

As Managing Director, EMEA Darren aspires for Rackspace to be recognized as the best technology services company in the world. Darren’s focus on customer solutions ensures he keeps customers front of mind in all business decisions. To deliver these customer solutions, Darren encourages Rackspace’s employees to be the best they can be and empowers them to fulfil their professional potential.

Darren joined Rackspace in 2006, bringing experience from finance, strategy, service delivery, customer experience, enterprise and sales functions. Darren was promoted to Rackspace UK Managing Director in 2013, and then Managing Director, EMEA in 2018. Darren currently leads Rackspace's EMEA Leadership Team and represents EMEA on our global Executive Leadership Team.

A testament to his commitment to world-class customer service, Darren has been recognized at the National Customer Services awards and the UK Customer Experience Awards. Under Darren’s leadership, Rackspace EMEA has been consistently recognized as a top 100 place to work by various publications, including Sunday Times and Great Places To Work.

Darren is a devoted family man with a wife and four children who keep him busy. In his spare time, he also enjoys coaching his son’s football team and proudly supports the Arsenal football team.

Change your region: