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Rackspace Data Centers

Hong Kong Data Center

Strategically located in Tsuen Wan, Rackspace's Hong Kong data centers are purpose-built data centers that features state-of-the-art network, power and environmental infrastructure. Hong Kong facilities are staffed by specially-trained, highly-experienced system engineering professionals who actively manage and maintain our systems 24x7x365.

Certifications

  • ISO 9001:2008 Certified
  • ISO 27001:2005 Certified
  • ISO 14001:2002 Certified
  • Tier III Standards Compliant

Services

  • Colocation
  • Managed Dedicated Hosting
  • Network Management
  • Managed Security
  • Compliance Management
  • Hybrid Cloud

Environment

  • AFA of office areas and IDC
  • Direct expansion type or Chilled Water Type CRAC unit
  • Double Interlock Pre-action Sprinkler System
  • FM 200 Fire Suppression System
  • Indoor temperature at 20°C +/- 2°C
  • Dual Telecommunications and Broadcasting Equipment rooms and dual risers
  • Raised floor to provide uniform cooling distribution
  • Relative humidity range from 50% +/- 10%

Security

  • 24-hour internal and external video surveillance, 60 day retention policy
  • 24x7x365 on-site building and network monitoring
  • 24x7x365 security staff, strictly enforced security procedures
  • Three-factor security access
  • Visitors are escorted by authorized personnel at all times

Power

  • 400 KVA UPS modules with N+1 configuration with 30 minutes battery backup time
  • Dual feed 11kV power supply from separate HKE zone substations
  • Dual power supply risers
  • Multiple 2000KVA generator sets (24-hour continuous fuel supply)

Network

  • Carrier-neutral facility fed by dual feed telecom connections
  • Rackspace network features redundant fiber sources, redundant aggregate switches and core routers
  • Dedicated 100mm via G.I. Conduit for vertical backbone
  • Optical Fiber Runs
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