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Fanatical Experience™

Experts on your side, doing what it takes to get the job done right. From first consultation to daily operations, we combine the power of always-on service with best-in-class tools and automation to deliver technology when and how you need it. Access our award-winning support team via:

  • Live chat in your Email Control Panel
  • 24x7x365 live, phone support
  • Support ticket in the Email Control Panel
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Helpful Documentation

Help yourself to self-service resources—our Support Site contains hundreds of searchable articles.

Industry-leading SLA

It's our mission to keep your email running. We back it up with a 100% Uptime Guarantee. Read the SLA.

Deep Email Hosting Expertise

See what our industry experts have to say about our email expertise.

Fanatical Experience™

We're Always Here to Help

We're Always Here to Help

Direct access to our team 24x7x365. No automated menus when you call.

We're Empowered

We're Empowered

When you call Rackspace, you don't have to fight to speak to someone who can solve your problem.

We're Transparent

We're Transparent

We don't shy away from hard conversations. If we make a mistake, we'll admit it and fix it.

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Deep Expertise in Microsoft Technology

We are a 5 time Microsoft Gold Partner.


Microsoft Certifications Worldwide
We are a 5 time Microsoft Gold Partner.
People's Choice Stevie Awards For Favorite Customer Service


Microsoft Hosting Partner of the Year
2015 Redmond Reader's Choice Award
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