Rackspace Application Services for Oracle Commerce

Oracle Commerce provides scalable, battle-tested ecommerce capabilities for creating personalized customer experiences. But managing Oracle Commerce and maintaining platform health can be complex.

As an Oracle Gold Partner, we can help you make the most of your platform investment, while solving your deployment and operation challenges. You’ll get an Oracle Commerce solution that’s built for scalability, reliability and security — plus a team of experts who can architect, optimize and support your environment.

Make the Most of Oracle Commerce

Optimized Costs and Resources

Managing your Oracle Commerce platform yourself requires continual attention, with constant planning, software patching, updating and monitoring. Also, due to the rigid nature of dedicated server infrastructure, it’s common to over- or under-provision resources — leading to an unpredictable cost structure and high potential for downtime.

By turning to Rackspace, you can reduce your IT burden and budget. Our experts will handle the day-to-day management, optimization and deployments of new Oracle Commerce workloads — across your choice of dedicated and cloud platforms, including Microsoft Azure and AWS. This frees up your IT to focus on core business initiatives that keep your business moving forward.

Improved Customer Experience

Your customers expect an engaging, integrated, personalized and responsive experience. If they don’t get immediate satisfaction, there are plenty of other destinations competing for their attention across the web.

But it takes more than just applications, servers and support to deliver an optimized customer experience through Oracle Commerce. Let our experts help you select from our full range of solutions for optimizing your Oracle Commerce investment.

Support for the eCommerce and Retail Industry

The specialists at Rackspace were flexible, but also very stringent when they needed to be on certain aspects where they had more experience than our internal IT team. And they guided us in the right way.

Steven Hunter

Stage Stores EVP & CIO

View Customer Story

Managed Solutions for Oracle Commerce, To Meet Your Specific Needs

Flexible Hosting and Configuration Options

We’ll help you identify the right services for your workloads, including proactive application operational support and our optional 100% Product Platform Uptime Guarantee.

Security & Compliance

With Rackspace Application Services for Oracle Commerce, you’ll get an environment tuned for stability and performance, with emergency patching for zero-day exploits.

Expert Guidance

As the #1 hosting provider for the Internet Retailer Top 1,000, our experts can design an Oracle Commerce environment that meets your unique requirements.

24x7x365 Access to Application Support Engineers and Architects

Get the help you need, around the clock, plus performance metrics, trending reports, end-user experience analysis, incident detection and real-time performance monitoring.

Account Management

Our dedicated account managers know you and your workloads, and they’re there when you need them — backed by our 15-minute response time SLA (based on issue severity).

Launch Assistance

Our specialists help get your Oracle Commerce environment up and running smoothly and quickly and they utilize application runbooks for unique customer requirements and scenarios.

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