Customer Stories: Simple KYC

Simple KYC

Business

Simple KYC provides business process management software to financial institutions to simplify and consolidate the onboarding of commercial customers. Their solution must meet stringent compliance regulations to ensure that they know who their customers are, while still delivering a fast, efficient and seamless customer experience. Simple KYC automates much of this process and improves the experience that every day businesses have with their bank.

Challenges

Simple KYC’s financial customers require a secure, compliant, stable environment for their customer data. Previously, Simple KYC were maintaining several different infrastructure environments and needed to improve reliability and stability to ensure no chance of downtime, data loss or customer leakage. As a fast growth organisation, Simple KYC also needed a solution that would allow them to scale at speed.

Outcome

Rackspace now manage and monitor Simple KYC’s Microsoft Azure environment that meets these needs while giving them confidence that they’re delivering the best environment for their customers. Rackspace provides the ongoing management and monitoring of Simple KYC’s environment on Microsoft Azure to ensure scalability and continuous product development while offering peace of mind to their large financial customers, enabling Simple KYC to focus on their core business - their application.

Read the Case Study

How We Helped Simple KYC

Solutions

Managed Cloud, Managed Public Cloud, Scalability

Products

Microsoft Azure

About the Customer

Simple KYC provides business process management software to simplify and consolidate the financial client onboarding process and the heavy compliance requirements placed on businesses by regulators. Simple KYC's system automatically taps data sources to extract documents and uses machine-learning algorithms to read them. Their solution significantly reduces the man-hours involved in onboarding new customers by reducing the time it takes to open up business transaction accounts.

Since we moved to Rackspace we have confidence in our infrastructure and I know if there's an issue it can be dealt with quickly. Being able to leverage the Rackspace global team is an awesome option for us and gives assurity to the banks that we can scale to meet their ongoing needs.

Neil Smith
Chief Technology Officer
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