COVID-19: How Rackspace Is Helping

We Are In This Together, and We Are Here to Help.

We are closely monitoring and following health and safety guidelines from government agencies and public health officials as well as tracking global developments related to COVID-19. We have taken swift action to shore up our own business operations and ensure business continuity. Simultaneously, we’ve worked to safeguard our employees and minimize the risk of exposure to COVID-19 so that Rackers can continue to deliver Fanatical Experience™ to our customers. Our offices and data centers remain secure and operational. Our business continuity plans ensure that we can effectively continue operations without disruption. Clients will continue to have full access to their Rackspace account team and support services.

As Matt Stoyka, our Chief Solutions Officer, mentions in a letter to our customers, these are extraordinary times and it is powerful to see all the ways that our partners, customers and industry as a whole are coming together to help.

As we are all moving fast, we wanted to help aggregate resources - to make it easier for you to seek solutions. This support page contains expert advice, solution options and resources that you can leverage to help keep your business running through this disruption.

In addition, Rackspace is setting aside $10M in free OpenStack Public Cloud hosting resources over the next 6 months for organizations participating in COVID-19 relief efforts (highlighted below).

We will continue to update this page with any new resource options. Our commitment to our customers and our employees has never been greater, and we are here to help you in any way we can.

Resources Available to You:

Rackspace COVID-19 Response Solution Options

OpenStack Public Cloud

Rackspace is setting aside $10M in free OpenStack Public Cloud hosting resources over the next 6 months for organizations participating in COVID-19 relief efforts (some restrictions apply)

Learn More

Productivity & Collaboration

Current Rackspace customers can now add Microsoft Teams to their Office 365 account for free for 6 months


Learn More

Expert advice, solution options and resources that you can leverage to help keep your business running through this disruption:

Resources From Our Partners and Tech Community

Tools:Resources: