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Shift Your Focus Back to Your Customers

Rackspace Application Services for Sitecore Experience Manager and Sitecore Experience Commmerce

Leave behind the complexity of architecting, hosting, monitoring and maintaining Sitecore® in-house, while receiving easy access to specialized Sitecore experts. With Rackspace Application Services for Sitecore Experience Manager (XM) and Sitecore Experience Commerce (XC), you can make the most of these powerful digital experience platforms — and turn your shoppers into customers for life.

As the #1 Sitecore platinum technology partner, Rackspace delivers a Sitecore solution that’s built for scalability, reliability and security. Our team of Sitecore experts architect, optimize and support your Sitecore environment for you, so you can focus on creating positive customer experiences and growing your online business.

Make the Most of Your Sitecore Investment

Optimized Costs & Resources

Managing your Sitecore platform on-premises requires continual attention from IT, with constant planning, software patching, updating and monitoring to ensure the hardware and platform is running reliably. Also, due to the rigid nature of dedicated server infrastructure, it’s common to over- or under-provision resources — creating an unpredictable cost structure and high potential for downtime and poor customer experiences.

When you turn to Rackspace, you can reduce your IT burden and budget. Our experts will handle the day-to-day management, optimization and deployments of new Sitecore workloads across a wide range of optimized hosting options, so you can move your business forward and reduce time and complexity with PaaS or IaaS cloud solutions.

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Improved Customer Experience

Keeping your customer interaction optimized and directed toward a marketing goal is the underlying reason you invest in your digital experience platform. Done right, it can create an engaging, integrated, personalized and responsive experience.

Let our experts help you select from our full range of solutions for optimizing your Sitecore investment.

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"The Sitecore Experience Cloud integrates content management, commerce, and customer data to deliver personalized, omnichannel experiences that foster customer acquisition, increase retention, and build lasting relationships. As our customers increasingly operate their businesses in the cloud, Rackspace offers best-in-class service and hosting solutions with the flexibility our customers need to meet ever-evolving consumer demands."

Ryan R. Donavan

Executive Vice President, Product Management, Sitecore

Managed Solutions for Sitecore, To Meet Your Specific Needs

Flexible Hosting and Configuration Options

We’ll help you identify the right services for your workloads, including proactive Sitecore operational support and our optional 100% Product Platform Uptime Guarantee.

24x7x365 Application Support

Get the support you need, when you need it, plus performance metrics, trending reports, end-user experience analysis, incident detection and real-time performance monitoring.

Security and Compliance

Get a Sitecore environment tuned for stability and performance, with emergency patching for zero-day exploits.

Account Management

Our dedicated account managers know you and your workloads, and they’re there when you need them — backed by our 15-minute response time SLA (based on issue severity).

Expert Guidance

With their deep knowledge and experience, our Sitecore experts know how to create an environment that meets your unique requirements.

Launch Assistance

We get your Sitecore environment up and running smoothly and quickly, using application runbooks for unique customer requirements and scenarios.

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