Leading provider of iPaaS Guided Process and Integration technology for the customer service and support process.
The Obstacles They Faced
Access cloud features such as on-demand provisioning while maintaining single-tenant isolation to address security requirements and avoid "noisy neighbor" issues.
What We Achieved Together
SpiceCSM now enjoys improved security and cloud flexibility as part of a Rackspace OpenStack Private Cloud solution. Single-tenant isolation helps to satisfy compliance requirements and the company is on track to more than double revenue this year.