Based in London, UK, the managed services company provides virtualisation services, threat detection and prevention and the provision of outsourced and managed support. It has a range of customers, from major enterprises to SMEs.
Challenged to give clients a seamless journey to new and better solutions, Metaphor IT needed to find a hosting provider that could help it deliver best-in-class solutions including desktop-as-a-service, without the risk of down time.
As a business, Metaphor IT now benefits from 100% uptime. Previous hosting companies only guaranteed 97%. It now has the confidence to grow and add more advanced hosted solutions to its portfolio. Metaphor IT signed up around £1million worth of re- occurring revenue that it wouldn’t have done previously – almost 25% of its total revenue.
About the Customer
Managed services provider Metaphor IT partners with Rackspace to provide bespoke IT solutions and a better service to its customers.
"Rackspace actually cares, and goes above and beyond. Metaphor IT is all about delivering a proper solution and quality product for the end- user. Rackspace has that philosophy – it makes the cultural fit between our organisations great, and means we can show flexibility in both directions."
SALES DIRECTOR, METAPHOR IT