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Rackspace Data Centers

San Jose Data Center

Rackspace's San Jose data center is strategically located in downtown San Jose, California in the heart of Silicon Valley. Rackspace staff specially-trained, highly experienced system and network engineers who actively manage and maintain the facility 24x7x365. This purpose-built data center features a state-of-the-art network and power infrastructure, is powered by 100% renewable energy, provides direct access to multiple network providers, and is California Category Four earthquake compliant.

Certifications

  • ISO 27001 Certified
  • HIPAA Compliant
  • PCI Level 1 Service Provider Certified
  • SSAE16 Certified
  • Tier III Standards Compliant
  • California Category Four earthquake compliant
  • Entire structure meets Bellcore Network Equipment Building Systems Requirements

Services

  • Colocation
  • Managed Dedicated Hosting
  • Network Management
  • Managed Security
  • Compliance Management
  • Hybrid Cloud

Environment

  • Dual interlock pre-action dry-pipe fire suppression system (two events required to activate)
  • Raised floor cold Plenum supply to provide uniform cooling distribution
  • Relative humidity range from 40% - 60% RH
  • Temperature range of 72oF +/- 5oF
  • VESDA smoke detection systems in the ceiling

Security

  • 24/7 onsite building and network monitoring
  • 24/7 security staff, strictly enforced security procedures
  • Three-factor security access
  • Visitors are escorted by authorized personnel at all times
  • 24 hour internal and external video surveillance, 90-day minimum retention policy
  • Mantrap with reinforced walls

Power

  • Contracted fuel suppliers on call 24 hours a day, seven days a week
  • Facility fed by multiple power grids
  • 5 Hitech DRUPS each rated at 1.5 MW and set up in an N+2 configuration with 1.5 MW generator that backs up a 1100KW static UPS
  • The complete electrical system is set up in a N+N configuration using static switches that feed multiple PDU's which bring a true A&B feed to each customer rack
  • Pre-negotiated one-hour advanced notice contact for any pending rotating block outages

Network

  • Carrier-neutral facility fed by multiple Tier 1 providers, via redundant MPOE fiber vaults
  • Redundant fiber sources, aggregate switches and core routers
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