{"id":4854,"date":"2026-01-12T16:30:34","date_gmt":"2026-01-12T16:30:34","guid":{"rendered":"https:\/\/rax-stg-wp-aws.com\/blogs\/continuing-success-with-vmware-how-rackspace-supports-customers-and-partners\/"},"modified":"2026-11-03T19:27:00","modified_gmt":"2026-11-03T19:27:00","slug":"continuing-success-with-vmware-how-rackspace-supports-customers-and-partners","status":"publish","type":"blogs","link":"https:\/\/www.rackspace.com\/en-gb\/blogs\/continuing-success-with-vmware-how-rackspace-supports-customers-and-partners\/","title":{"rendered":"Continuing Success with VMware: How Rackspace Supports Customers and Partners"},"content":{"rendered":"<p>If you rely on VMware \u2014 whether as a customer or a service provider \u2014 recent updates in late 2025 to the VMware Cloud Service Provider (VCSP) program may be creating uncertainty around renewals, licensing and long-term support. These changes are prompting many customers and service providers to revisit their plans and ask important questions about who will manage their workloads going forward, how renewals will be handled and what to do if their provider is no longer eligible.<\/p>\n<p>We\u2019re here to help everyone \u2014 customers and service providers alike \u2014 make sense of the changes, explore their options and move forward with clarity and confidence.<\/p>\n<p><strong>A quick look at what\u2019s changed<\/strong><\/p>\n<p>On November 1, 2025, VMware updated how services are delivered through the VCSP program:<\/p>\n<ul>\n<li>The current VCSP and white-label models ended on October 31, 2025<\/li>\n<li>Going forward, only VCSP partners invited into the new program may offer renewals or new VMware services<\/li>\n<li>Partners not included in the program will still be able to support existing customer contracts, but not new ones<\/li>\n<\/ul>\n<p><strong>What this means for VMware customers<\/strong><\/p>\n<p>If you\u2019re a VMware customer, this is a good time to confirm your provider\u2019s status and consider your long-term VMware strategy. Depending on whether your provider remains eligible, you may need to explore a transition to ensure continuity.<\/p>\n<p>At Rackspace Technology, we\u2019re committed to helping you stay in control of your VMware environment with support that fits your unique needs. That includes:<\/p>\n<ul>\n<li>Guidance on licensing changes and physical core metering<\/li>\n<li>Managed VMware solutions built on certified VCF architecture<\/li>\n<li>Support for hybrid deployments across Rackspace, public cloud and on-prem<\/li>\n<li>Built-in disaster recovery, backup and compliance solutions<\/li>\n<li>Structured migration programs to minimize risk and disruption<\/li>\n<\/ul>\n<p>Whether your focus is stability, modernization, or both, we\u2019ll help you move forward with clarity.<\/p>\n<p><strong>What this means for VMware cloud service providers<\/strong><\/p>\n<p>If you\u2019re a CSP affected by these changes, you may be rethinking how to best serve your customers moving forward. As of October 31, you are no longer be able to sign new VMware contracts or process renewals unless your organization is part of the new program.<\/p>\n<p>That\u2019s where Rackspace can help. Our referral and reseller program gives you a path forward so you can continue supporting your clients, even if you\u2019re no longer eligible under the new program.<\/p>\n<p>We can:<\/p>\n<ul>\n<li>Provide continuity through our authorized VCSP status<\/li>\n<li>Help you preserve customer relationships and reduce churn<\/li>\n<li>Offer flexible collaboration models tailored to your business<\/li>\n<li>Extend your service portfolio through partnership<\/li>\n<li>Support migrations with the <a href=\"https:\/\/www.rackspace.com\/resources\/rackspace-accelerated-migration-program\">Rackspace Accelerated Migration Program<\/a>, which removes financial and technical barriers through targeted assessments, expert-led planning and white-glove onboarding<\/li>\n<\/ul>\n<p>Whether you want to fully transition customers or collaborate on long-term support, we\u2019ll work with you to find the right solution.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>No matter your situation, we\u2019re ready to help<\/strong><\/p>\n<p>Everyone\u2019s VMware journey looks a little different right now. Maybe you\u2019re a customer planning a renewal. Maybe you\u2019re a provider looking for a trusted partner. Or maybe you\u2019re still sorting through what this all means.<\/p>\n<p>Wherever you are in this process, Rackspace Technology is here to help you find the best way forward with expert support, flexible engagement models and a shared commitment to your success.<\/p>\n<p>Let\u2019s talk about your next steps today.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Learn more about our <\/strong><a href=\"https:\/\/www.rackspace.com\/resources\/rackspace-reseller-program\"><strong>reseller program<\/strong><\/a><strong>, or email us at <a href=\"mailto:vmware@rackspace.com\">vmware@rackspace.com<\/a> to book a meeting.<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recent VCSP changes are prompting customers and partners to evaluate their VMware plans. See how Rackspace can help you stay supported and move forward.<\/p>\n","protected":false},"author":2,"featured_media":6702,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"content-type":"","nid":"27735","content_type":"blog","created_by":"11058","authored_on":"2025-08-08T15:30:34+00:00","field_article_industries":"","tag_category":"Cloud Insights, Products","field_blog_author_text":"by Josh Prewitt, SVP & Head of Transformation, Rackspace Technology","seo_description":"Learn how Rackspace Technology is helping VMware customers and service providers stay supported through recent VCSP program changes.","field_featured_image":"\/wp-content\/uploads\/2026\/blog_article_images\/27735-field_featured_image-Article-Image.jpg","insights_image":"\/wp-content\/uploads\/2026\/blog_article_images\/27735-insights_image-Latest-Insights.jpg","field_partners":"VMware","rxt_platforms":"","product":"","publisheddate":"2026-01-12T16:30:34","rxt_solutions":"","opengraph_tag":"\/wp-content\/uploads\/2026\/blog_article_images\/27735-opengraph_tag-OpenGraph_0.jpg","x_tag":"\/wp-content\/uploads\/2026\/blog_article_images\/27735-x_tag-X-Card_1.jpg","teaser_flag":"Blog","seo_titile":"VMware Support Customers and Partners | Rackspace Technology","field_topics":"","field_slug":"Continuing Success VMware Rackspace Supports Customers and Partners","footnotes":""},"categories":[178],"tags":[186,192,201],"class_list":["post-4854","blogs","type-blogs","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-cloud-insights","tag-products","tag-vmware"],"_links":{"self":[{"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/blogs\/4854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/blogs"}],"about":[{"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/types\/blogs"}],"author":[{"embeddable":true,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/comments?post=4854"}],"version-history":[{"count":1,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/blogs\/4854\/revisions"}],"predecessor-version":[{"id":4855,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/blogs\/4854\/revisions\/4855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/media\/6702"}],"wp:attachment":[{"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/media?parent=4854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/categories?post=4854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rackspace.com\/en-gb\/wp-json\/wp\/v2\/tags?post=4854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}