{"id":15514,"date":"2026-09-09T16:14:59","date_gmt":"2026-09-09T16:14:59","guid":{"rendered":"https:\/\/rax-prod-wp-aws.com\/blogs\/rackspace-technology-receives-ers-gold-award-for-supporting-those-who-serve\/"},"modified":"2026-11-04T14:18:37","modified_gmt":"2026-11-04T14:18:37","slug":"rackspace-technology-receives-ers-gold-award-for-supporting-those-who-serve","status":"publish","type":"blogs","link":"https:\/\/www.rackspace.com\/en-gb\/blogs\/rackspace-technology-receives-ers-gold-award-for-supporting-those-who-serve\/","title":{"rendered":"Rackspace Technology Receives ERS Gold Award for Supporting Those Who Serve"},"content":{"rendered":"

How practical support for the Armed Forces community reflects the culture we build together.<\/em><\/h3>\n

Rackspace Technology UK has received the Ministry of Defence\u2019s Employer Recognition Scheme (ERS) Gold Award, the highest level of recognition under the scheme. The award recognises employers that actively support members of the Armed Forces community, including serving personnel, reservists, veterans and their families.<\/p>\n

For Rackspace, the recognition reflects a commitment that goes beyond a badge. It is part of a culture grounded in compassion, inclusion and belonging, where people can bring their whole selves to work and receive meaningful support when circumstances change.<\/p>\n

Rackspace Technology is a proud signatory to the UK Armed Forces Covenant, a promise by the British nation to ensure that those who serve or have served in the Armed Forces, and their families, are treated fairly. Rackspace Technology received the Silver ERS Award in 2025 and has now earned Gold, the highest level of recognition under the Ministry of Defence scheme.<\/p>\n

A perspective shaped by military family life<\/h2>\n

Victoria Driscoll, Senior Director, Strategic Accounts, Rackspace Technology, has led and managed the ERS programme. Victoria\u2019s husband served for 22 years in the Royal Navy, and she spent 15 years navigating life as a naval spouse. That experience helped shape a view of Armed Forces support that includes the whole family, not only the person serving.<\/p>\n

When a partner is deployed at short notice, communication can stop and the spouse at home may suddenly need to manage family care, domestic administration and career responsibilities independently. Those circumstances do not always fit neatly into standard workplace processes.<\/p>\n

\u201cWhen your partner is deployed at short notice, communication goes to zero and you suddenly have to manage everything independently,\u201d explains Victoria. \u201cIn those moments, rigid corporate policies fall apart. Real support means creating an adaptable workplace where a military spouse knows they can talk to HR, relocate remotely if posted elsewhere or adjust their hours without fear of losing their career.\u201d<\/p>\n

Making support practical<\/h2>\n

Rather than relying on blanket rules, Rackspace looks at individual circumstances and works with employees to find practical, tailored support. That can include:<\/p>\n