Our OpenStack Expertise and Experience Allows Us to Provide Industry-Leading SLAs:
- An industry-leading 99.99% OpenStack API Uptime Guarantee
- 15-minute live response time to emergency tickets
- 100% network uptime1
- 100% availability for critical infrastructure systems1
- 1-hour replacement of any failed hardware component2
- 10-hour replacement of any failed hardware replacement3
1. Rackspace data centers and Rackspace-supported colocation facilities only 2. Rackspace data centers only 3. For Rackspace-managed infrastructure in customer and third-party data centers
Count on help anytime you need it with direct support from our team of OpenStack experts.
Count on us to monitor, patch, upgrade and help you plan for additional capacity as you grow.
"You can really tell how much Rackspace people value the feedback of their customers. It’s something I’ve never seen with any other partner that I’ve worked with in 20-plus years."Brent Allard, Sr. Director of IT & Operations, RockYou
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Talk to our experts about your business objectives and we'll strategize with you the solutions needed to achieve them.