Notice of MDS Vulnerabilities

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On 14 May 2019, Intel released information about a new group of vulnerabilities collectively called Microarchitectural Data Sampling (MDS). These vulnerabilities could potentially allow sophisticated attackers to gain access to sensitive data, secrets, and credentials that could allow for privilege escalation and unauthorized access to user data. Our highest priority is protection of the Rackspace platforms and our customers’ environments.

As appropriate, we will deploy or make available updated microcode from Intel and patches developed to mitigate the vulnerability as those patches are released. As a general security best practice, we recommend that customers patch their operating systems and/or software as relevant patches become available. We are working in collaboration with our vendors and partners and will provide additional details as they are available. We will communicate directly with customers if we need to take actions that would impact their environments.

Please click to read the full statement from Intel.

About Rackspace Technology

Rackspace Technology is the multicloud solutions expert. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimising returns into the future.

As a global, multicloud technology services pioneer, we deliver innovative cloud capabilities to help customers build new revenue streams, increase efficiency and create incredible experiences. Recognised as a best place to work, year after year, by Fortune, Forbes, Great Places to Work and Glassdoor, we attract and develop world-class talent to deliver the best expertise to our customers. Everything we do is underpinned by an obsession with our customers’ success — our Fanatical Experience™ — so they can work faster, smarter and stay ahead of what’s next.

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