Gartner positions Rackspace in the “Leaders” Quadrant of the Magic Quadrant for Managed Hybrid Cloud Hosting, Europe

LONDON – July 17, 2017 – Rackspace today announced that it has been positioned by Gartner, Inc. in the “Leaders” quadrant of the Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Europe.

The Gartner evaluation, carried out by the analyst’s IT industry experts, reviews providers on their ability to execute and the completeness of their vision. It characterises providers in quadrants labelled Niche Players, Challengers, Visionaries and Leaders.

Rackspace is one of six in the Leaders quadrant. As noted in the report, “Leaders have proved they have staying power in this market, can frequently innovate on their existing products, and can be relied on for enterprise-class needs. They have proved their technical competence and ability to deliver services to a wide range of customers. They address multiple use cases with stand-alone or integrated solutions. They also have a presence in multiple European locations to offer solutions around data sovereignty requirements.”

Gartner IT experts also review a provider’s service offerings, service excellence, and customers’ experience with sales, support and operations. In addition, it looks at overall business viability, reflected in a provider’s ability to service a customer over a three-year period.

“We believe Gartner’s recognition of Rackspace as a Leader is a result of a huge amount of hard work from expert Rackers who have rapidly built a reputation for high-quality customer service,” said Lee James, Chief Technology Officer at Rackspace EMEA.

“We’re very well positioned in a European cloud hosting market where data sovereignty and residency are becoming increasingly important, with the General Data Protection Regulation (GDPR) coming into force by the end of May 2018, increasing fines twentyfold to €20 million or 4% of global turnover.”

Rackspace has been a frontrunner in managed hosting for more than 15 years, serving customers in more than 15 countries, including half of the FORTUNE 100.

The company delivers specialised end-to-end expertise and Fanatical Support® for the world’s leading clouds, across public and private cloud, and dedicated servers. Platforms it works with include Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, OpenStack® and VMWare®.

Rackspace continues to invest heavily in its Fanatical Support® for AWS and Fanatical Support® for Microsoft Azure businesses. Recently Rackspace announced a strategic relationship with Google Cloud to become its first managed support partner for Google Cloud Platform (GCP). The offering completes Rackspace’s managed cloud portfolio for hyperscale public clouds.

Recently Rackspace also completed the acquisition of TriCore Solutions who manage ERP systems such as Oracle and SAP both on dedicated platforms and in the cloud.

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About Rackspace

Rackspace, the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools, and Fanatical Support® for leading technologies including AWS, Google, Microsoft, OpenStack, VMware and others. The company serves customers in 150 countries, including more than half of the FORTUNE 100. Rackspace has been honored by Fortune, Forbes, and others as one of the best companies to work for. Learn more at