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We have Azure Covered.

Support Comparison Microsoft Standard Microsoft Premier Rackspace
Remotely log in and troubleshoot Virtual Machines, OS and Apps
Live, US-based support team Highest Tier Only
Dedicated account team Highest Tier Only
Pricing terms Additional fee Monthly
Hybrid Cloud (Rackspace Private Cloud + Microsoft Azure)
Available Patching, monitoring and proactive notification
Assistance with Azure cloud provisioning and scaling
Configure, troubleshoot and monitor Azure backups and Azure Network Security Groups

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