Oracle Support for Rackspace Customers:
- Convenient monthly licensing
- Initial environment assessment and performance adjustments
- Database environment monitoring and statistics collection
- Emergency escalations to senior DBA 24x7x365
- DBA consultation for performance optimization
- Optional live database backup agent
The above Oracle Support is available as an optional service. If you think you might need even more assistance from our Oracle DBA team, we have additional DBA consultative services that are available to you on a time and materials basis.