Support
Option 1: Sign into your control panel to submit a ticket.
Dedicated: https://my.rackspace.com
Email & Apps: https://cp.rackspace.com
Option 2: Contact us by phone.
Americas
USA
Phone: 800-961-4454
Intl: +1-210-312-4600
Fax: 210-312-4500
Argentina
Phone: 0-800-666-3175
Brazil
Phone: 0-800-761-1633
Chile
Phone: 1230-020-9016
Colombia
Phone: 01-800-913-1498
Mexico
Phone: 01-800-099-0216
Peru
Phone: 0800-55584
Venezuela
Phone: 0800-100-4663
Europe
UK
Phone: 0800-988-0300
Intl: +44 20 8734 2700
Austria
Phone: 0800 006673
Germany
Phone: 0800 7238750
Netherlands
Phone: +31 (0)20-753 32 02
Switzerland
Phone: 0800 312628
APAC
Asia
Phone: (852) 3752-6464
Australia
Phone: 1800 421-267 (Toll Free)
New Zealand
Phone: 0800 421-267
Japan
Dedicated Managed Service Level
Phone: (+81) 0066-3381-2511
Intensive Service Level
Phone: (+81) 0066-3381-2512
Malaysia
Dedicated Managed Service Level
Phone: (+60) 1800-816093
Intensive Service Level
Phone: (+60) 1800-816826
Thailand
Phone: +66 2105-5719
China
Phone: (+86) 10-59045076
Dedicated Managed Service Level
Phone: (+86) 105-9045076
Intensive Service Level
Phone: (+86) 400-1200937
Cloud Managed Infrastructure Support
Phone: (+86) 400-1202910
Cloud Managed Operations Support
Phone: (+86) 400-1202911
Cloud onboarding
Phone: (+86) 400-1202912
India
Phone: (+91) 000800-100-8797 (Toll Free)
Dedicated Managed Service Level
Phone: (+91) 000800-100-8483
Intensive Service Level
Phone: (+91) 000800-100-5844
Cloud Managed Infrastructure Support
Phone: (+91) 000800-100-5911
Cloud Managed Operations Support
Phone: (+91) 000800-100-5912
Cloud onboarding
Phone: (+91) 000800-100-5913
Singapore
Phone: (+65) 6494-8863
Dedicated Managed Service Level
Phone: (+65) 0800-1206171
Intensive Service Level
Phone: (+65) 0800-1206195
Cloud Managed Infrastructure Support
Phone: (+65) 0800-1206184
Cloud Managed Operations Support
Phone: (+65) 0800-1206185
Cloud onboarding
Phone: (+65) 0800-1206186
Phillipines
Phone: 1800-1110-1516 (Toll Free)
Dedicated Managed Service Level
Phone: 1800-1110-1516
Intensive Service Level
Phone: (+63) 1800-11101549
Hong Kong
Phone: (+852) 3752-6464
Dedicated Managed Service Level
Phone: 800 968 400
Intensive Service Level
Phone: 800 965 447
Cloud Managed Infrastructure Support
Phone: 800 900 331
Cloud Managed Operations Support
Phone: 800 901 084
Cloud onboarding
Phone: 800 965 311
Fanatical Support for AWS
Phone: 800 965 405
Taiwan
Phone: (+886) 2-2650-7372
Dedicated Managed Service Level
Phone: (+886) 0801-136431
Intensive Service Level
Phone: (+886) 0080-1136572