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Enterprise AI operations solutions from Rackspace and Uniphore

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Build and run AI agents reliably at scale- without added risk.

For many enterprises, experimenting with AI agents is moving faster than the ability to run them reliably at scale. AI operations often span multiple teams, vendors and tools, which can slow progress and introduce risk. Rackspace and Uniphore help you close this gap by taking on end-to-end operations, so you can deliver measurable outcomes across the full AI lifecycle- from agents to inference- across edge, core and cloud.

  • One governed platform for data, models, agents and deployment- built for production
  • Domain-tuned models grounded in customer data, delivering explainable outputs while keeping IP proprietary
  • Intelligent agents that automate workflows across enterprise systems with human-in-the-loop governance
  • Unified data fabric connecting all sources into an AI-ready ontology with compliance-ready governance
  • Infrastructure built for production AI: optimized compute, flexible scaling, predictable costs
  • Compliance-first architecture with data residency controls for GDPR, HIPAA and regulated sectors
  • Audit-ready from day one: model versioning, decision logging and compliance reporting
  • End-to-end support – we take the platform to market, deploy it, and operate it, guiding customers from consulting through day 2 operations
Uniphore Enterprise AI Cloud Stack Diagram

The full enterprise AI stack, operated by Rackspace from agents to infrastructure

Run enterprise AI in production with a governed stack built for regulated, sovereign and mission-critical environments. Rackspace and Uniphore bring together agentic AI and governed infrastructure so you can deploy, scale and operate AI across private, hybrid and sovereign environments.

Uniphore provides the agentic layer, including domain-tuned models, orchestration and a unified data fabric built for enterprise workflows. Rackspace operates the full stack beneath it, with governed private cloud, sovereign-ready infrastructure and forward-deployed engineers embedded in your environment.

From pilot to production: Move enterprise AI from experimentation to governed production, with one accountable operator, clear ownership and measurable outcomes across the full lifecycle.

Governed agentic AI from day one: Deploy intelligent agents with built-in governance, including human-in-the-loop controls, audit trails, decision logging and compliance reporting designed for regulated enterprise environments.

Domain-tuned models that stay yours: Uniphore's SLM architecture grounds AI outputs in your enterprise data and workflows to deliver auditable results while institutional knowledge and IP remains under your control.

Sovereign-ready infrastructure for regulated industries: Run agentic AI on Rackspace Private Cloud with data residency controls and sovereign hosting options for GDPR, HIPAA and sector-specific requirements.

JCrew
“Rackspace provides a robust AI feature set. The team approaches development with a product mindset, which allows us to go to market quickly and confidently.”
Harsh Gupta, Senior Director, IT Systems, J.Crew Group See the Case Study

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J Crew

25+ years of experience operating mission-critical infrastructure. We’re built to run what comes next.

From infrastructure to enterprise AI in production, our depth shows up in the certification our engineers hold, the platforms we’re qualified to operated and the environments we’ve kept running for the industries that trust us with their most critical systems.

2,200+ certified technical experts
10,000+ technical certifications
600+ AI platform certifications
39 data centers globally
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