Rackspace® Digital® Managed Services

History

Stage Stores brings brand name apparel, accessories, cosmetics, and footwear for the entire family to small towns through its Peebles, Bealls, Stage, Palais Royal, and Goody’s branded stores. The Houston-based retailer operates nearly 900 locations in 40 states, mainly in small and mid-sized towns, with a significant presence in Texas and Louisiana.

Business

Offering brand name apparel in small to mid-sized communities, Stage Stores operates under the Bealls, Goody’s, Palais Royal, Peebles and Stage banners.

Challenges

Position the retail marketer’s nascent ecommerce offerings with a higher-performing technical presence that will handle projected rapid traffic growth.

Solution

Oracle Commerce running on Rackspace Dedicated Servers, Firewalls, Load Balancers

Outcome

Ensure reliability and consistency between previous and incoming ecommerce digital processes, with a secure and reliable Oracle ecommerce platform.

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Rackspace Customer Stage Stores

"The specialists at Rackspace were flexible, but also very stringent when they needed to be on certain aspects where they had more experience than our internal IT team. And they guided us in the right way."

Steven Hunter, Stage Stores EVP & CIO

History

A chain of more than 400 footwear stores located in 33 states, Shoe Carnival is a leading retailer of name brand and private label footwear. Founded in 1978, the company is headquartered in Evansville, Indiana. The Shoe Carnival concept is relatively unique, with each retail location creating a high-energy atmosphere — producing in-store surprises with features such as a “spinning wheel of savings,” and a store team member on a microphone who interacts with shoppers.

Business

Retail and ecommerce sales of popular shoe brands.

Challenges

Extend the Shoe Carnival experience to customers online – update technology and expand brand into the Northeast.

Solution

Oracle Commerce running on Rackspace Managed Cloud, Cloud Database and leveraging Critical Application Services

Outcome

Greater infrastructure and scale, ensuring that customers are getting the best experience possible.

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Rackspace Customer Shoe Carnival

"After working with other providers in the space, I’ve never seen anyone approach issues with the same enthusiasm Rackspace does."

Kent Zimmerman, VP of eCommerce
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