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Customer Stories: Tribal

Tribal

Our Customer

Tribal provide the expertise, software and services required to underpin student success. Their customers are private, public and alternative education institutions – ranging from just 50 to 200,000 students across multiple sites. They offer student information systems, education services and analysis for their customers and they believe “everyone should have access to a great quality educations, and that goes beyond teaching alone”.

The Obstacles They Faced

Digital disruption is affecting all industries and the higher education sector is no different, with changing student expectations driving the need to innovate, and the pace of business calling for more agile and flexible infrastructure. With a constantly changing landscape and a growing interest in cloud, Tribal was looking to evolve its cloud offering to maintain its leadership in the education sector and further shape market trends.

What We Achieved Together

Rackspace helped Tribal move to a multi-cloud environment, working collaboratively to design a public cloud-first strategy that expands its offering for new customers while simultaneously supporting a significant platform migration of existing customers. Rackspace supported Tribal on the development of its new offering across AWS and Microsoft Azure, as well as jointly delivering cloud installations for customers. With multi-cloud environments opening businesses up to thousands of product updates, Rackspace helped Tribal navigate this complexity with its deep understanding of the Tribal Group business and unbiased cloud expertise.

 

See more of the story in the following videos:

  1. A cloud migration partnership 
  2. Improving end-user experience with AWS
  3. Supporting Tribal with multi-cloud expertise
  4. Building for the future

 

Read the Case Study

How We Helped

Solutions

Migration, Professional Services, Virtualization

Products

Amazon Web Services (AWS), Microsoft Azure

"We didn't want a customer - supplier relationship, we wanted a partner who could engage with us and our customers. Rackspace has achieved this since day one."

Graham Barton
Commercial Director, Cloud Services

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