For 70 years, Harinas Elizondo has supplied flour to over 7,000 customers which include small bakeries, cake shops and large, industrial scale clients.
Previously, Harinas Elizondo had servers on-site in various locations, across different processing plants. The growth that the company began to experience at that time was very good and it was decided that for security and efficiency purposes they had to look for another solution that did not physically restrict their infrastructure to any one place.
Cost savings of 13.5% and an improvement of 30% in their IT department operations efficiency metric.
About the Customer
Harinas Elizondo has dedicated its operations exclusively to producing wheat flour and its derivatives such as semolina, grains and wheat bran since 1947.
"Something that we love is that you call and you’re not a number. You call and obviously, you have and ID but they know who you are, what you do, what you have, server type, what services you have and the most important thing is that it doesn’t matter who you spoke to last...That experience with Fanatical Support I think is the best."
Mauricio Rodríguez, IT Manager, Harinas Elizondo