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Customer Stories: Aeroméxico

Aeroméxico

Our Customer

With over 80 years of innovation and exceptional service, Aeroméxico is Mexico’s flagship airline and the leader in Latin American aviation.

The Obstacles They Faced

Facing subpar online sales and fierce competition from budget airlines, Aeroméxico needed to differentiate its service with a world-class online experience. But to do so, it needed to radically overhaul its entire application ecosystem — while maintaining security and uptime.
 

What We Achieved Together

By successfully building a seamless experience across web, mobile, self-service kiosks and beyond, Aeroméxico tripled online sales, increased mobile penetration by 40% and boosted brand perception.

Read the Case Study

How We Helped

Solutions

IT Transformation, Managed Hosting, Managed Hybrid Cloud, Professional Services, Security

Products

OpenStack Private Cloud powered by Red Hat, Rackspace Managed Security, VMware

“Today, the majority of our passengers check in on any of our digital channels, through the mobile app, through our kiosk, through our website, and we have tripled our online sales on Aeroméxico.com.”

Pablo Gomez Gallardo Maass
VP of Ecommerce
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