Adobe Experience Manager Services

Ensure that your business provides a highly customizable, seamless and consistent customer experiences with Adobe Experience Manager supported by Rackspace Technology experts

Setting up and maintaining a digital experience platform like Adobe Experience Manager (AEM) is certainly a heavy technical workload that many teams just aren't staffed to manage. Rackspace Technology™ has a team of experts that focus exclusively on AEM administration and management. We take on the design, building and maintenance of performant and scalable solutions that deliver the customized digital experience your users expect.

Rackspace Technology is unique in our managed services because we allow you to customize AEM to run your way and on your schedule. You won’t have to change your workflow to fit our particular CI/CD choices or separate out non-AEM servers to a different hosting provider. Your access is not limited, and your support across all environments is consistent. Our team of AEM specialists will reduce your burden and budget, and provide you with the architecture, tuning and support you need to deliver a positive customer experience.

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Features

Let our experts design an AEM environment that meets your unique requirements, including investigation and troubleshooting help and disaster recovery planning.

We’ll help you identify the right services for your workloads, including proactive operational support for your application. You can also access to reporting for performance metrics, trends and end-user experience analysis, along with incident detection and real-time performance monitoring.

Our specialists can get your AEM environment up and running smoothly and quickly and utilize application runbooks for unique customer requirements and scenarios.

What is different about choosing Rackspace over another managed service provider?

  • You choose the infrastructure. We run AEM on Amazon Web Services, Google Cloud Platform™, Microsoft® Azure®, and our private cloud. If you need help deciding, we have the experience to tell you what will work best for you.
  • You choose the type of deployments and CI/CD software you want to use. We don't require you to use something you're not familiar with or something that’s hard to integrate into your workflow.
  • You get to access your environment and see what's going on behind-the-scenes. This is your application. We're here to set you up for success and keep it running well, but if you want to see under the hood, by all means take a look!
  • You get the same team of AEM architects and engineers for your onboarding, content migration, upgrades and ongoing support. It's nice to have some consistency and people who really know your application.
  • You get help with your development and testing environments. If your dev server isn't behaving, we will get to the bottom of it and get you back on track. We want to make sure your production deployment is trouble-free, and solving issues in development and testing environments is the best way to do it.
  • You get to bounce ideas off of a team of AEM architects and engineers. We have seen dozens of very different AEM installations. If you need to know the best way to implement something new, let's talk about it.
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Get an AEM environment tuned for stability and performance, with emergency patching for zero-day exploits.

Our AEM solution helps you meet data protection regulations such as PCI DSS and GDPR while applying security hardening technologies and best practices, including WAF and zero-day exploit patching.

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Create better digital experiences and deliver positive business outcomes quickly.

  • Choose from leading performance monitoring and insight tools from New Relic and AppDynamics.
  • Application performance management
  • Infrastructure monitoring
  • Synthetic monitoring
  • Browser monitoring
  • Mobile monitoring
  • Log analytics
  • Business impact insights
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Optimize your digital experience applications

Take a free application performance review

See where you're getting the greatest value from your application investment, as well as recommendations for improvement.

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"Rackspace has gone above and beyond their remit to accommodate our unique needs and architecture."
Jared Ray, Digital Product Manager, Micron Technology, Inc. See the Case Study

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Ready to Get Started?

We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Our Expertise

Explore our expert credentials and industry recognition.

500+ Adobe Experience Manager Server Installations Under Management

Recognized leadership

Providing innovation and leadership in the technology services industry for 20+ years.

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  • Industry-leading application performance monitoring (APM) tools
  • Certified Adobe Experience Manager architects, engineers, developers and DevOps specialists

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