Rackspace Data Centers

London Data Center

Rackspace's London data centers are world-class facilities strategically located in close proximity to main fiber routes. Rackspace's London data centers features a state-of-the-art carrier-neutral network, environmental infrastructure, a diverse UK grid connection, and are ISO 9001 and BS7799 compliant.

Specially-trained, highly-experienced system and network engineering staff actively manage and maintain the facilities 24x7x365.

Certifications

  • ISO 27001 Certified
  • ISO 9001 and BS7799 Compliant
  • HIPAA Compliant
  • PCI Level 1 Service Provider Certified
  • SSAE16 Certified
  • Tier III Standards Compliant

Services

  • Colocation
  • Managed Dedicated Hosting
  • Network Management
  • Managed Security
  • Compliance Management
  • Hybrid Cloud

Environment

  • Close control units (CCUs) provide conditioned air to technical space
  • Diverse chilled water distribution pipe work (ring main type) throughout facility
  • Dry risers to all floors
  • Gas suppression system using centrally stored Inergen
  • Humidity range of 50% (+/-10%) in technical areas
  • Minimum N+1 resilience on chilled water cooling system
  • Temperature in technical space maintained at 22°C (+/-2°C)
  • Up to 25 air cooled chillers installed, supplying 1.4MW of cooling per chiller
  • VESDA smoke detection system

Security

  • 24x7x365 security staff, strictly enforced security procedures
  • Dedicated 24x7x365 facilities management team
  • Mantrap at entryway
  • Multiple CCTV cameras (interior and exterior)
  • Suites covered by Rackspace cameras, with 90-day video retention
  • Secure managed delivery and loading area
  • Three-factor security access

Power

  • 3.1 MW of power per floor plate
  • Diverse A&B supply, distributed via 11kV incomers
  • Main power supplied via 2 x 132kV incomers
  • Multiple 200kw static UPS units supporting the B-side of all equipment
  • Minimum N+1 redundancy on power supply
  • Onsite diesel tanks (4x119,000 lters) support 50 hours at full capacity with 8 hour, 24x7x365 fuel delivery callout contract in place
  • Power/cooling systems supported by up to 33 no-break Rotary Diesel UPS sets

Network

  • Rackspace network features redundant fiber sources and redundant aggregate switches and core routers
  • Direct BGP peering with five Tier 1 providers; BTN, Interoute, Level 3, Tiscali, and T-Systems
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