Rackspace Data Centers

Rackspace Kansas City Data Center

Rackspace's Kansas City, Missouri data center supports Rackspace's comprehensive managed hybrid solutions. The data center features fully-redundant power and is carrier-neutral with multiple Tier 1 providers.

See the data sheet for our Kansas City data center here.

Data Center Statistics and Specifics

Facility and Security

24-hour internal and external video surveillance, 90-day minimum retention policy
24x7x365 facility and network monitoring 24x7x365 security staff, strictly enforced security procedures
Multiple mantraps with reinforced walls
Enhanced security options to dedicated suites available
One of the first facilities to implement true three factor security
Completely fenced in, with security gate access granted only with a Rackspace-approved card, or by ringing the intercom and giving the security guards a ticket number
Visitors are escorted by authorized personnel at all times

Products and Services

Colocation
Managed Dedicated Hosting
Network Management
Managed Security
Compliance Management
Hybrid Cloud

Power and Cooling

Full Tier 4 design N+N from utility to rack
Dual 1.5 MW static UPS feeds on each side
Dual 2.5 MW generators
Facility is fed by redundant 13.2 Utility feeds set up in a N+N design

Connectivity and Infrastructure

Carrier-neutral Facility with over 20 Tier 1 providers
Dedicated Dark Fiber Ring with diverse paths and full redundancy
Direct connectivity to Rackspace network available
Direct Fiber connectivity to primary New York City POP
Network fully supports Fiber channel, SONET and Ethernet handoffs

Accessibility and Monitoring

Advanced multi-zone, double pre-action, dry pipe-fire suppression system
Fully redundant power for building and security management systems
Hot/cold aisles with hot aisle containment
Relative humidity range from 40% - 60% RH
Temperature range of 72oF +/- 5oF
Raised floor cold Plenum supply, ceiling warm return plenum to provide uniform cooling distribution
30-ton Liebert DX-type CRAC units with air-cooled condensors on the roof
All cooling is set up in a N+1 configuration

Standards and Compliance

HIPAA Compliant
PCI Level 1 Service Provider Certified
SSAE16 Certified
Tier III Standards Compliant

"Our world-class, interconnected data centers are strategically located in the world’s most influential technical and financial markets to provide you with global reach, scale, and organizational agility wherever you are and whenever you need it."

Jim Hawkins

SVP, Global DC Operations & Engineering, Rackspace Technology

Our Industry Leading Guarantees

Customers in over 120 countries, including over half of the FORTUNE® 100, rely on our 100% Network Uptime Guarantee and infrastructure guarantees. (Add a 100% Production Platform Uptime Guarantee when you choose Rackspace Application Services.)

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Hardware Replacement Guarantee

We guarantee that replacement or repair of Rackspace Technology-provided hardware or components will begin within one hour of problem identification. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee for the affected hardware.

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