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Rackspace Data Centers

Rackspace Frankfurt Data Center (FRA1)

Rackspace's Frankfurt, Germany data center supports Rackspace's comprehensive managed hybrid solutions. Rackspace offers Amazon Web Services Direct Connect at this facility. The data center features fully-redundant power and is carrier-neutral with multiple Tier 1 providers.

See the data sheet for our FRA1 data center here.

Data Center Statistics and Specifics

Facility and Security

  • 24x7x365 facility and network monitoring
  • 24x7x365 security staff, strictly enforced security procedures
  • Access control via contactless smart card
  • Close-circuit video surveillance of doors and access points with automatic intrusion alarm

Products and Services

  • Colocation
  • Managed Dedicated Hosting
  • Network Management
  • Managed Security
  • Compliance Management
  • Hybrid Cloud

Power and Cooling

  • 0.75 kVA/m2 electrical capacity
  • 5x 200 kVA UPS units (N+1) UPS configuration
  • N+1 UPS Topology
  • 2 Utility feeders
  • 2 power transformers at 1000 kVA N+N. 1 power transformer at 400 kVA N
  • 10 kV utility voltage
  • 4x360 kW diesel engine generators for standby power

Connectivity and Infrastructure

  • Carrier-neutral Facility with multiple Tier 1 providers
  • Direct connectivity to Rackspace network available
  • Single-Mode fiber, Multi-Mode fiber (62.5 and 50 micron), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS) cross connects

Accessibility and Monitoring

  • Concrete and steel frame building with reinforcing external walls
  • Floor Load Capacity: Ground floor is rated to 156 psf (7.5 kN/m2), 1st and 2nd floor is rated to 104 psf (5 kN/m2)
  • 0.50 kW/m2(1706 BTUH) cooling capacity
  • Anti-static 600 x 600 mm steel tile floors with a 4.5 kN point load capacity
  • 1200 kW cetrifugal chillers
  • Double-interlocked, pre-action dry pipe (VESDA)
  • Optical fire detectors

Standards and Compliance

  • ISO 27001 Certified
  • ISO 9001 Certified
"Our world-class, interconnected data centers are strategically located in the world’s most influential technical and financial markets to provide you with global reach, scale, and organizational agility wherever you are and whenever you need it."

Jim Hawkins

VP, Global DC Operations & Engineering, Rackspace

Our Industry Leading Guarantees

Customers in over 120 countries, including over half of the FORTUNE® 100, rely on our 100% Network Uptime Guarantee and infrastructure guarantees. (Add a 100% Production Platform Uptime Guarantee when you choose Rackspace Application Services.)

Network Guarantee

We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server.

Infrastructure Guarantee

We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server.

Hardware Replacement Guarantee

We guarantee that replacement or repair of Rackspace-provided hardware or components will begin within one hour of problem identification. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee for the affected hardware.

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