Customer Stories: SpiceCSM


Our Customer

Leading provider of iPaaS Guided Process and Integration technology for the customer service and support process.

The Obstacles They Faced

Access cloud features such as on-demand provisioning while maintaining single-tenant isolation to address security requirements and avoid "noisy neighbor" issues.

What We Achieved Together

SpiceCSM now enjoys improved security and cloud flexibility as part of a Rackspace OpenStack Private Cloud solution. Single-tenant isolation helps to satisfy compliance requirements and the company is on track to more than double revenue this year.

Read the Case Study

How We Helped


Managed Cloud, Managed Hosting, Managed Private Cloud


OpenStack Private Cloud

Fanatical Support isn’t just a slogan… when you have [access to] one of the primary contributors to OpenStack, you can’t get better support from anybody else. As a group, they are the experts. In an emergency situation, they will do anything and everything they can to help you.

Peter Blackmer
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