Customer Stories: Intrepid USA Healthcare Services

Intrepid USA Healthcare Services

Business

Intrepid USA provides home-based healthcare in 21 states, including private duty nursing and hospice services. 

Challenges

Intrepid USA had to rapidly migrate 120 servers and appliances while reducing capex and real estate costs, simplifying IT, and implementing a disaster recovery solution.

Outcome

Intrepid USA fundamentally transformed its IT — reducing staff from 12 to six, implementing on-demand scalability, improving performance and increasing focus on customer service.

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How We Helped Intrepid USA Healthcare Services

Solutions

Compliance, Email Hosting, Migration, Productivity and Collaboration, Professional Services, Security, Virtualization

Products

Microsoft Exchange, VMware

About the Customer

Intrepid USA leveraged Rackspace transformation-as-a-service capabilities to rapidly execute a large-scale migration while helping IT become more efficient, productive and customer-focused.

“It was important to go with someone who could give us HIPAA compliance, protect data integrity and secure our network, so that when we worked with our physicians in the hospitals, they understood that they were transitioning patient data into a secure environment.”

JONATHAN FLUHART
SENIOR DIRECTOR OF IT
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