For over 60 years, the International Organization for Standardization (ISO) has been working to establish global standards for quality, safety, security and efficiency. With the participation of over 100,000 experts, 165 member countries and 700 partner organizations, ISO creates standards that touch nearly every aspect of life — from quality management, IT security and risk management, to occupational health and safety.
ISO has designed its IT security management standards to help organizations secure their sensitive information, including financial records, intellectual property, employee details and customer data.
Rackspace complies with, and has received certification in, a variety of ISO standards, across our global organization.
To download our Commitment To Security Policy, click here.
The ISO/IEC 27001 standard provides a framework for businesses seeking to establish, implement, maintain and continually improve an information security management system (ISMS). With an ISMS, businesses can secure their sensitive information through a risk management process that combines people, processes and IT systems.
This certification is subject to ongoing external assessments, with a full reassessment occurring every three years.
Our ISO 27001 certification applies to all of our data center locations. Our ISO 27001 certificate number is IS 636168.
The ISO 9001 standard provides guidance for companies that want to consistently meet and exceed customer requirements. It’s based on a number of quality management principles, including a strong customer focus, to help ensure that customers receive consistently high-quality products and services. This standard closely aligns with Rackspace Fanatical Support®— the results-obsessed customer service and deep technical expertise that’s been part of our DNA since 1999.
Our UK management, delivery and support functions are certified to ISO 9001 standards.
The ISO 14001 standard provides a framework for businesses that want to enhance their environmental performance, including energy and waste management, in a systematic manner.
At Rackspace, we have implemented an Environmental Management System (EMS) that has earned ISO 14001 certification for our data centers and offices in Australia and the United Kingdom.
This certification is subject to ongoing external assessment by the British Standards Institution (BSI), with a full re-assessment occurring every three years.
To learn more, read our Commitment to Occupational Health and Safety & Environmental Sustainability Policy. Our ISO 14001 certificate number is EMS 581182.
Rackspace takes its environmental and workplace responsibilities seriously, from working to ensure we provide a safe and healthy working environment for our employees, to our legal and moral commitments to the regions we serve. Our Commitment to Occupational Health and Safety & Environmental Sustainability Policy attests to these commitments. Our BS OHS 18001 certificate number is OHS 587454.
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