SpiceCSM Leverages OpenStack Private Cloud as a Service to Revolutionize Customer Support

Christian Foster

SpiceCSM Leverages OpenStack Private Cloud as a Service to Revolutionize Customer Support
A red image with text "Subscribe to the Rackspace Insights Newsletter" with a "Subscribe now" button. A mail icon is positioned to the right of the text.

Related Posts

AI Insights, Cloud Insights
AI Agents Don't Have Managers
August 28th, 2026

AI Insights, Cloud Insights
Private AI Doesn't Require a New Data Center
August 17th, 2026

AI Insights
Why Enterprise Ontology Has to Evolve
August 13th, 2026

As company growth continues to skyrocket, SpiceCSM required an agile, scalable, secure and reliable infrastructure to power its platform.

SpiceCSM helps organizations revolutionize their customers’ experience by combining processes, multiple systems and data into a single customer engagement platform — and now they're using OpenStack private cloud as a service from Rackspace to power it.

The platform enables businesses to quickly resolve issues across multiple channels by ensuring both service agents and automated, self-service tools have fast access to all relevant customer information.

As company growth continues to skyrocket — it's on track to double revenue this year — SpiceCSM required an agile, scalable, secure and reliable infrastructure to power its platform.

Watch Michael Ryan, Founder and CEO of SpiceCSM, in the video above, and download the SpiceCSM case study to learn more about why this leading edge digital transformation company chooses OpenStack private cloud from Rackspace.

Tags: