IDC Names Rackspace a Leader in Asia/Pacific Managed Cloud Services

With customers at the heart of everything we do, Rackspace delivers unbiased solutions to help enterprises thrive in our complex, hybrid and multi-cloud world.

That's why I am proud to announce that once again, our efforts have gained recognition. IDC MarketScape: Asia/Pacific (Excluding Japan) Managed Cloud Services 2019 Vendor Assessment has named Rackspace a leader across Asia-Pacific.

Organizations are increasingly turning to managed cloud service providers to adopt multi-cloud as the foundation of their digital transformation. IDC predicts that Asia Pacific will spend US$6.6 billion on managed cloud services in 2021, up from US$3.4 billion in 2018.

The reason for this trend is simple: Although a multi-cloud strategy provides the speed and agility needed to compete, it requires an organization to carefully strategize how to mitigate challenges such as integration issues, ensuring security and compliance across multiple environments and the complexities of managing multiple and hybrid clouds effectively.

A trusted long-term strategic partner for your cloud journey

The IDC report placed Rackspace in the leaders’ quadrant with just a handful of other global players, including IBM, Wipro and HCL. It positioned Rackspace as a long-term strategic partner for managed cloud services in part because our customers typically stay with us for many years — six on average.

Our customers also look to us for additional services beyond managing their infrastructure. This is because we have built — and are constantly updating — our service offerings based on our  customers’ needs. For instance, we recently acquired RelationEdge, a Salesforce Platinum Partner, giving us the ability to provide full-service the enterprise with Salesforce, SaaS management and digital agency capabilities.

Our strong partnerships with every major public cloud provider means we can offer customers unbiased and experienced guidance, no matter which technology they need or where they are on their journey to digital transformation. In addition to having thousands of certified professionals for AWS and Microsoft Azure, we are the first Google Cloud Premier Partner and a highly certified partner in Asia Pacific for Alibaba Cloud. We support the delivery of managed cloud services on these four cloud platforms across 30 locations in Asia Pacific, through six Centers of Excellence and two hosting centers in the region.

IDC’s report also highlights our commitment to delivering Fanatical Experience, which has been crucial to our success. Instead of merely helping with tech implementation, we help customers define the right cloud and digital strategies to achieve their business goals. Our industry-leading Rackspace Service Block approach gives customers a flexible, customizable and value driven way to accelerate the value of the cloud and deliver desired outcomes with optimized investment.

A shared success

I would like to take this opportunity to thank all our customers and partners for helping us achieve the leadership position for this IDC MarketScape report, as well as our recent Frost & Sullivan Asia Pacific Managed Cloud Services Provider award. These recognitions would not be possible without constant feedback from our customers, close collaboration with our partners and the dedication of every Racker.

We will continue to grow our key capabilities, in Asia-Pacific and Japan, to offer stronger hybrid, private and public cloud security offerings. We believe such efforts will empower us to continue to help customers maximize the benefits of their cloud investment in terms of cost and optimization, while decreasing the risk of moving to and residing in the cloud.