Leading Solutions to Optimize Your Applications

Application Management Services

With the rapid pace of technological change, it’s difficult to keep pace — especially while your critical IT resources are tied up maintaining your existing infrastructure.

Instead, free up your team by letting our application specialists manage your application environment — across custom, packaged and SaaS apps, on your choice of on-premises, private and public cloud platforms.

With an unrivaled technology portfolio and our commitment to providing a Fanatical Experience, we can handle all the details, from database services, to administration, monitoring and maintenance, configuration and more, so you can focus on staying ahead of the technology curve.

Optimizing Your Environment with Expert Administration, Management and Configuration

Prepare for the Next Technology Disruption

Our experts provide a modern application environment, so you can take advantage of leading transformative technologies.

Optimize Your Application Environment

With advanced configuration and optimization services, our experts can help you expand your capabilities while tuning your applications to deliver higher performance.

Deliver Exceptional IT Support

Our staff is on call 24x7x365 to support your customers, providing Fanatical Support® that can reduce response times and solve issues faster.

Free Up Critical IT Resources

Partner with us to manage your custom, packaged and SaaS applications and free your staff from day-to-day operations and issue resolution.

Solving Your Biggest Application Management Challenges

Advanced Configuration and Optimization

Your applications are a major investment of both money and time, so you need to get the highest performance possible from them. Our experts will work with you to review your applications and identify areas for improvement — and show you how to optimize performance and cost.

rackers white boarding

Configuration and Optimization

Your business should dictate how your applications work, not the other way around. Yet many companies are forced to conform to outdated application requirements. Our team will tailor your custom, packaged or SaaS application to support how your organization works — and provide around-the-clock maintenance and monitoring — so you can deliver better results.

Support for the eCommerce and Retail Industry

Administration, Monitoring and Maintenance

It’s a constant struggle to maintain your service levels around the clock, every day of the year. Many companies are not staffed to provide full-time coverage with the deep technical expertise to handle any issue that might arise across the business. Our dedicated support staff can administer and manage your application environment, delivering a higher service level while freeing up your IT resources to work on more critical initiatives.

Rackspace Managed Security

Data Services

Your company is built on data, but are you utilizing that data to its fullest potential? Many organizations are hampered by inefficient databases that lock data up where it can’t be shared or acted upon. Our database specialists apply best practices and automated technology to modernize your database footprint and help you get the most from your data.

Racker Behind Computer

Our ability to be able to leverage that partnership [with Rackspace], and have them react quickly to support our business, in a short period of time, speaks volumes.

Michelle Pacynski

VP, Guest Facing Systems

A COMPLETE RANGE OF APPLICATION MODERNIZATION SERVICES

Let our specialists help you select the right application services for your unique needs — across technologies and environments.

Enterprise Resource Planning

Enterprise Resource Planning (ERP) applications are essential to running your business, but they can be time consuming and expensive to maintain, modify and customize. We provide the expertise you need to make the most of your ERP investment.

Oracle ERP

An Oracle Gold Partner, we provide a full range of support services — from monitoring to fully vetted architectures — to help ensure your applications perform reliably.

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SAP ERP

An SAP Silver Partner, our SAP-certified architects implement, monitor and manage hundreds of standard and custom SAP ERP configurations, including SAP S/4 HANA.

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Business Intelligence

Data is essential for operations, but it can be difficult to catalog, maintain and act upon. We help streamline your analytics process, discover data efficiencies and improve business results.

Oracle BI

An Oracle Gold partner, we have deep expertise in implementing, managing and supporting customer business intelligence to improve your business processes and help reduce costs.

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SAP BI

A SAP Silver Partner, we have experience implementing, managing and supporting solutions based on SAP Business Objects Business Intelligence Platform and BI and analytics solutions built on SAP HANA.

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Microsoft BI

A Microsoft Gold Partner with 2000+ certifications, we can implement, manage and support your Microsoft BI deployment with design and development, integration, quality and management, and analysis and reporting services.

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BI Consulting Services

Our professional services solutions engineers and architects can implement, manage, migrate and optimize your BI solution, or custom configure a solution for you.

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Data Services

Our team of certified DBAs have extensive expertise with MySQL and high-end NoSQL database implementations and can guide you through architecture design, setup, administration, monitoring and troubleshooting.

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Salesforce CRM

Salesforce can be a business differentiator. Our experts provide a custom-engineered solution that improves your business processes, solves your biggest challenges and helps to improve sales results.

Salesforce Implementation

We will take a close look at your current business process and the challenges you are looking to solve to define specific requirements and implement the most effective solution possible.

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Salesforce Customization

We will transform your under-utilized and under-performing solution into a valuable asset that improves your business processes, engages your sales team and drives bottom-line results.

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Application Integration

We can integrate Salesforce with your internal systems and third-party applications to enhance processes across all departments, including sales, marketing, customer service and more.

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Salesforce App Development

If you need more than out-of-the-box Salesforce functionality, our Salesforce Certified Developers can develop custom applications using Visualforce, Apex and more.

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Ongoing Services & Support

Our business process and technology engineers can provide ongoing services and support to optimize your investment in Salesforce and maximize business results following the initial implementation.

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Agency Services

As a full-service digital agency, we provide marketing services that help you engage with your customers — from lead to loyalty — by leveraging content and email marketing, social media, SEO and paid media.

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Ecommerce & Digital Experience

Optimize your customer experience with help from our experts in the industry’s leading ecommerce and digital experience platforms.

Sitecore Experience Platform (XP) & Sitecore Experience Commerce (XC)

As the #1 Sitecore platinum technology partner, our experts architect, optimize and support your environment so you can focus on creating positive customer experiences and growing your business.

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Adobe Experience Manager

Managing AEM and maintaining platform health can be complex. We deliver scalability, reliability and security with a team of AEM experts who can architect, optimize and support your environment.

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Oracle Commerce

Our experts can architect, optimize and support your Oracle Commerce environment, with a solution that’s built for scalability, reliability and security.

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SAP Hybris Commerce

Our experts handle the management, optimization and deployments of your SAP Hybris Commerce workloads, so you can move your business forward and reduce time and complexity with cloud solutions.

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Email & Productivity

Increase productivity and collaboration across your choice of industry-leading solutions. Our experts can help you choose, deploy and manage the best option to meet your unique business needs.

Microsoft Office 365 – Application Management

We provide application expertise, best practices, usage insights and optimization with proactive operational support for Office 365.

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Microsoft SharePoint

Whether you are looking for hosting, access to specialists or a complete end-to-end solution, we’ll handle whatever you need to bridge your talent gap.

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Microsoft Office 365 – Licenses + Support

Let us help you find the Office 365 plan that’s right for your business. Plus, get 24x7x365 access to Fanatical Support from our team of always-available specialists.

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Microsoft Exchange

Our deep Microsoft hosting knowledge allows you to leverage the power of Microsoft Exchange, without the headaches of managing it yourself.

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Microsoft Office 365 – Transformation Services

Get access to experts who provide hourly based transformation projects and migration services for Office 365.

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Rackspace Email

Professional and affordable business-class email starting at only $2/user/month, backed by 24x7x365 support.

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Java & .NET Applications

Maximizing the performance of your applications can be challenging. Our experts are here 24x7x365 to optimize application performance across your Java and .NET applications.

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