Experience Fanatical Support
We know how important fast, reliable support is when you have an email question or issue. You may never need to experience just how amazing Fanatical Support® is. But if you ever need help, we're here—via documentation, over the phone, and through chat and tickets.
- Live chat via your Email Control Panel
- Call us for support anytime: 1-888-850-3994
- Open a ticket through the Email Control Panel
Help yourself to self-service resources—our Support Site contains hundreds of searchable articles.
It's our mission to keep your email running. We back it up with a 100% Uptime Guarantee. Read the SLA.
Fanatical Support means...
We're always here
Direct access to our team 24x7x365. No automated menus when you call.
We're ready to help
From deep strategic planning to reacting to an emergency at 3 a.m., Rackers are ready to help.
When you call Rackspace, you don't have to fight to speak to someone who can solve your problem.
We don't shy away from hard conversations. If we make a mistake, we'll admit it and fix it.
With Rackspace Email, you get professional email backed by Fanatical Support.Sign Up Now