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MyRackspace Customer Portal

If you need support, information or the ability to self-manage aspects of your hosted environment or account, MyRackspace is where you go. Free, easy and powerful, it quickly connects you to both Rackspace and your actual environment.

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MyRackspace Customer Portal Quick Overview

Increased control through powerful self-service tools:

  • DNS Administration makes site changes more seamless
  • Firewall Control Panel allows you to set, manage and change access rules
  • Virtual Environment Management gives you increased control over your VMs (Virtual Machines)
    • Turn VMs on and off as needed to save money
    • Create and store VM templates for one-hour provisioning
    • Create and store VM copies for rapid recovery from a VM failure

Optimized for mobile access, the MyRackspace customer portal can be used to create, view, search and update tickets while you're away from your desk.

Submit, search and view your support tickets, which are delivered immediately to your dedicated Rackspace Support Team.

Bandwidth consumption and managed backup reporting provide daily updates while identifying traffic patterns and bottlenecks.

Customizable user permissions allow you to create fine-grained management of individual and group access to your hosted configuration and account.

Additional support tools and resources like our Discussion Forums, Knowledge Base Documents, Suggestion Center and Message Center enhance your Rackspace experience.

Sample Configurations

The Nuts and Bolts of Your Solution

Let us help design and build the perfect hosting solution for your specific needs starting with our line of dedicated and cloud servers.

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Dedicated Support Team

You're never alone with Fanatical Support®

One of the best things about hosting your project with us is that we're available 24x7x365 to deliver the expertise you need.

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Got questions? Want to get the ball rolling and talk specifics? That's what we're here for.

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Managed Services

A Full Suite of Managed Hosting Services

Customize your solution by adding the security, virtualization, storage, database, backup, monitoring and professional services that suit your particular needs.

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