As businesses embrace emerging technologies such as AI and prioritize remote work, Microsoft\u00ae 365\u00ae continues to be an indispensable tool for collaboration and productivity.<\/p>\n
As a subscription-based service, Microsoft\u00ae 365\u00ae promotes teamwork and communication through features like Microsoft\u00ae Teams\u00ae, Microsoft\u00ae SharePoint\u00ae and Microsoft\u00ae OneDrive\u00ae. It also can provide reliable and constantly updated enterprise security, which makes it a cost-effective cloud-based solution for many organizations.<\/p>\n
Microsoft 365 offers vast scalability, with different subscription levels providing the ability to add or remove users on-demand. With Rackspace Technology\u00ae on their side, users can take full advantage of Microsoft 365 with a customer-centric approach and ongoing support.<\/p>\n
Streamlining Rena Ware’s global operations<\/strong><\/p>\n Rena Ware International, Inc<\/a> is a direct seller of eco-friendly household goods, with specialization in the global distribution of high-quality cookware, kitchenware, water filtration systems and other products. The global COVID-19 crisis posed challenges for the company’s operations, as it had different regional processes and systems leading to communication and cost issues.<\/p>\n To address these, Rena Ware’s leadership decided to revamp and streamline its basic business operations, with the help of Rackspace Technology. Rather than a “big-bang” approach, where all regions switch to Microsoft 365 at once, Rackspace recommended a phased approach to minimize the risk of disruption. One of the key strategies that the Rackspace team used was prompt communication and action. By setting up a Microsoft Teams project, teams were able to regularly exchange ideas quickly in response to any issues that arose.<\/p>\n The approach, albeit more costly, proved to be successful, with a 40% reduction in monthly expenses and improved communication and productivity. Despite the potential impact on budget and timeline considerations, presenting Rena Ware with the pros and cons of an alternative solution and letting the company make an informed decision reflected the Rackspace team’s commitment to full transparency and prioritizing the customer’s best interest.<\/p>\n Read Rena Ware case study here<\/a>.<\/p>\n inPhronesis integrates M365 expertise<\/strong><\/p>\n