The AI Acceleration Gap: Why Some Enterprises Are Surging Ahead

A dramatic divide is emerging in AI adoption. Our latest research reveals that only 13% of organizations qualify as AI Leaders — companies that are scaling quickly, modernizing infrastructure, and embedding AI into their core business strategy.

Discover how AI Leaders are scaling faster with AWS and Rackspace Technology, and what it takes to bridge the growing gap.

The AI Acceleration Gap: Why Some Enterprises Are Surging Ahead uncovers what separates these AI Leaders from the 87% still stuck in pilots or struggling to scale. These leaders aren't just experimenting with AI. They've built it into their operations, developed AI-ready workforces, and partnered with proven experts like Amazon Web Services (AWS) and Rackspace Technology to accelerate their transformation.

And the results speak volumes.

AI Leaders like those who partner with AWS and Rackspace are already reaping measurable benefits:

• 2x advantage in readiness, security and cultural alignment
• Faster ROI through hybrid cloud and operational integration
• Greater productivity and innovation via embedded AI agents

The Rackspace Technology and AWS advantage

Bridging the AI gap takes more than the right tools — it takes a foundation built for scale and a partnership built on trust. Together, Rackspace Technology and AWS deliver a proven path to enterprise-ready AI through:

• Infrastructure and security: AWS-backed compliance, enterprise-grade security and cloud scalability that support AI at scale
• Proven partnership: More than 3,200 certified technical experts, 19+ AWS Competencies and recognition as an AWS Generative AI Competency launch partner
• Scale and trust: Rackspace Technology delivers expert migration guidance, backed by the AWS platform serving 100,000+ AI and machine learning customers.
• Customer results: J.Crew Group achieved a 15% reduction in help desk calls and gave teams two to three hours back daily with AI agents built on AWS

This report outlines the proven strategies AI Leaders use to scale successfully — from choosing the right projects to empowering teams and measuring real impact. Whether you're leading the way or just gaining traction, you'll find practical steps to accelerate your transformation.

About this report:
In March and April 2025, Rackspace Technology® and Coleman Parkes Research polled 1,420 technology decision-makers across ten countries and ten industry sectors. This global research captures timely insights into how organizations are approaching AI adoption, investment and readiness, and highlights the strategies setting today’s AI Leaders apart.