Customer Stories:
WideTech

WideTech

Business

WideTech is a software as a service (SaaS) company that creates value for its customers through business optimizing geolocation solutions and technologies, satellite tracking, remote monitoring and mobile innovation. WideTech products are designed to optimize transport and field logistics operation of vehicles, fleets and remote resource management.

    Challenges

    The security of customer data and increased need for high availability and performance led WideTech to Rackspace. The business was looking to improve uptime, availability and security parameters over sensitive information so that it could be a differentiator for them in the market.

    Outcome

    With Rackspace infrastructure and support, WideTech can guarantee high server availability to their customers and increased security over customer data.

    Solution

    Dedicated Servers

    About the Customer

    WideTech is a technology company founded in Bogotá, Colombia whos core business is to develop software for remote resource management. Their software as a service offer has provided customers visibility over cargo transport vehicle operations since 2009. WideTech has presence in 18 countries across Latin America and North America.

    "The high availability of our servers was fundamental. Our customers cannot afford a single second of downtime. This differentiator makes Rackspace our primary ally."

    Jorge Muñoz, COO, WideTech

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