Customer Stories:
SpiceCSM

SpiceCSM

Business

 

 

Leading provider of iPaaS Guided Process and Integration technology for the customer service and support process.

Challenges

 

 

Access cloud features such as on-demand provisioning while maintaining single-tenant isolation to address security requirements and avoid "noisy neighbor" issues.

Outcome

 

 

SpiceCSM now enjoys improved security and cloud flexibility as part of a Rackspace OpenStack Private Cloud solution. Single-tenant isolation helps to satisfy compliance requirements and the company is on track to more than double revenue this year.

Read the Case Study

Solution

 

 

Rackspace OpenStack Private Cloud

About the Customer

 

 

Rackspace® OpenStack® Private Cloud enables SpiceCSM to improve agility while meeting strict reliability, security and compliance requirement

"Fanatical Support" isn’t just a slogan… when you have [access to] one of the primary contributors to OpenStack, you can’t get better support from anybody else. As a group, they are the experts. In an emergency situation, they will do anything and everything they can to help you."

Peter Blackmer

CTO

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