Customer Stories:
Shoe Carnival

Shoe Carnival

Business

Retail and ecommerce sales of popular shoe brands.

Challenges

Extend the Shoe Carnival experience to customers online – update technology and expand brand into the Northeast.

Outcome

Greater infrastructure and scale, ensuring that customers are getting the best experience possible.

Read the Case Study

Solution

Dedicated Servers, Security, Oracle eCommerce, Professional Services: DevOps

About the Customer

A chain of more than 400 footwear stores located in 33 states, Shoe Carnival is a leading retailer of name brand and private label footwear. Founded in 1978, the company is headquartered in Evansville, Indiana. The Shoe Carnival concept is relatively unique, with each retail location creating a high-energy atmosphere — producing in-store surprises with features such as a “spinning wheel of savings,” and a store team member on a microphone who interacts with shoppers.

"After working with other providers in the space, I’ve never seen anyone approach issues with the same enthusiasm Rackspace does."

Kent Zimmerman

VP of eCommerce, Shoe Carnival

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