Customer Stories: Pep Boys

Pep Boys

Our Customer

Pep Boys is a nationally recognized brand, which operates over 700 automotive aftermarket retail stores, with a recent push into ecommerce.

The Obstacles They Faced

Deploy a highly scalable and reliable ecommerce platform, with single cart checkout, expanding online offerings to the automotive customer, becoming the leader in revolutionizing customer interaction within the automotive vertical and creating a multichannel customer experience from the website to the retail store.

What We Achieved Together

Pep Boys is enabled to provide the best service and customer experience online, allowing customer interaction from the website to the retail store, while bringing innovation to automotive ecommerce, and allowing Rackspace to manage the platform and infrastructure.

How We Helped


Managed Hosting, Managed Cloud, Managed Public Cloud, Managed Private Cloud, Security, Virtualization


OpenStack Public Cloud, Rackspace Private Cloud powered by VMware, VMware

Fanatical Support to me is someone who is not just punching a clock, but someone who is engaged with the partnership in place, a team who is invested personally in how things go and holds themselves to a specific standard. I’m looking to Rackspace to fill that gap.

Chris Vitale
VP, Digital Operations & eCommerce, PepBoys
You are using an outdated browser and are receiving a degraded experience. Please switch to the latest version of Microsoft Edge, Mozilla Firefox, Safari or Google Chrome. [Dismiss]