Parker Software, founded in 2003 in Staffordshire, UK, offers a comprehensive suite of digital engagement, sales enablement and business process automation solutions.
The Obstacles They Faced
Originally housed within a dedicated environment at a local data centre in Manchester, Parker Software was being held back by outages, slow responsiveness, and insufficient security from their hosting provider.
What We Achieved Together
Through the strong partnership between Rackspace and Alert Logic, between 2015 and 2016 Parker Software’s service uptime went from 97.97% to 99.8% across all servers. Scheduled maintenance downtime went from 15 to just 1.5 hours – a 90% performance improvement.