Customer Stories:
Ecrebo

Ecrebo

Business

Delivering personalized engagement to in-store customers, delivering personalized digital receipts post-visit and providing retailers with deep customer insights by leveraging in-store data.

Challenges

Over 80% of retail spend happens in-store, but retailers have no way of understanding and engaging in-store customers. Ecrebo leverages transaction data in real time, and means retailers can deliver personalized messages at the checkout.

Outcome

Help retailers engage in-store customers, driving both in-store and online sales, effectively bridging the two worlds and creating a single view of the multichannel customer.

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Solutions

Managed Hosting, Storage, Private Cloud, OpenStack Private Cloud

About the Customer

In 2010, Ecrebo was founded in Reading with a simple idea – bring to “brick and mortar” retailers the same kinds of useful insight and engagement etailers use. Since then, Ecrebo have built a world-class team of developers and a suite of products that help customers unlock the potential of in-store retail. Leveraging deep transaction data at scale to understand and engage with customers in real-time is key to the Ecrebo value proposition.

"Rackspace has helped us on numerous occasions, our offering is reliable and always up and ready."

Dave Sherratt

Vice President of Engineering, Ecrebo

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