Alemba is an enterprise IT service management (ITSM) software provider with customers across the world operating in a range of sectors, including education, healthcare, financial services and government.
The Obstacles They Faced
In a competitive market, Alemba needed to be able to support existing customers and attract new ones in order to maintain its market leadership. As demand evolved, it needed to shift from selling on-premise to delivering Software-as-a-Service and cloud offerings.
What We Achieved Together
Alemba used Rackspace Service Blocks for AWS to design a customized environment that could support both SMB and enterprise customers, while keeping costs – and in turn prices – manageable. With a single platform, Alemba is now better placed to capitalize on emerging innovations to deliver a wider range of services to customers of all sizes.
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